Remove Intimate Images From Koofr
Koofr is a Slovenian cloud storage provider with no dedicated abuse form and no DMCA agent. Standard DMCA notices sent to their support email may be ignored or misrouted. We file formally under both DMCA and EU copyright directive frameworks, escalating to Slovenian authorities if necessary.
Why direct DMCA fails on Koofr
- Koofr has no dedicated DMCA form, no registered DMCA agent, and no abuse email — all reports go to generic support@koofr.net.
- The platform is governed by Slovenian law, not US DMCA, making standard DMCA notices potentially unenforceable.
- Koofr is a cloud storage service where content is often shared via private links — discovering content requires the specific shared link.
- Support staff handling general queries may not understand or properly route DMCA/NCII takedown requests.
How IntimaShield forces removal
- We file TAKE IT DOWN Act removal notices as your authorized agent directly with Koofr, their hosting provider, CDN, and domain registrar simultaneously — creating legal liability at every layer.
- We submit Google and Bing de-indexing requests through the TAKE IT DOWN Act NCII channel. Reported URLs usually clear from search faster than host-level removal, which cuts discovery at the search layer.
- StopNCII.org registration blocks re-uploads across the partner platform network — we walk you through it, the image never leaves your device, only the perceptual hash is submitted.
About Koofr and how removal works
Koofr is a cloud storage and file-sharing service operated by Koofr d.o.o., based in Ljubljana, Slovenia. The platform provides personal and business cloud storage with sharing capabilities. Unlike dedicated file-sharing sites, Koofr's primary function is cloud storage, and shared content is typically distributed via direct links rather than on-platform discovery.
Koofr has no dedicated abuse reporting form, no registered DMCA agent, and no specialized content moderation team. All reports, including copyright and NCII complaints, must be directed to their general support email at support@koofr.net. This means reports compete with general customer support tickets and may be handled by staff without specific training in legal notice processing.
As a Slovenian company, Koofr is governed primarily by Slovenian law and EU regulations rather than US DMCA. The EU Copyright Directive (2019/790) and the Digital Services Act provide frameworks for content takedowns that may be more applicable than DMCA in this jurisdiction. Filing notices that reference both DMCA and EU legal frameworks strengthens the legal basis for removal requests.
Koofr's Terms of Service prohibit sharing illegal content and infringing third-party intellectual property. They reserve the right to terminate accounts and cooperate with law enforcement. However, enforcement depends on their small support team processing and acting on reports. For cases where Koofr is unresponsive, escalation to their Slovenian hosting provider and, for EU-based victims, EU regulatory authorities provides additional enforcement mechanisms. Koofr's status as an EU company subject to the Digital Services Act creates compliance obligations that can be leveraged in escalation.
IntimaShield files the removal notice through Koofr's published abuse channel under EU Digital Services Act EU notice-and-action, and simultaneously with the Slovenian hosting infrastructure Koofr runs on. Acting as your authorized DMCA agent under a signed Letter of Authorization, each notice carries safe-harbor and DSA consequences for every recipient. As an EU-based service, Koofr is legally required to act on properly formatted notice-and-action reports on statutory timelines, which is a stronger structural position than most US-based file hosts.
Filing a DMCA yourself has a second cost that people rarely see coming. Every DMCA notice submitted through the standard channels lands in the Lumen Database, a public archive that Google indexes. A search for your name can surface the notice itself, and with it the exact URL where the content was hosted. IntimaShield files under our own company credentials as your authorized agent. Your legal name never appears in the notice, in the Lumen archive, or in any downstream search result. Slovenia's implementation of the EU DSA also carries a data-controller GDPR obligation that applies to any personal image data hosted without consent, which we cite alongside the DSA notice.
Alongside the direct notice, IntimaShield submits de-indexing requests to Google and Bing under the TAKE IT DOWN Act. These typically clear the reported URLs from search results within one to three days, which is the fastest way to blunt the harm while the underlying file is removed at source. Because Koofr shared links are usually distributed via external channels (messaging apps, forums), we trace the distribution chain and file at every point where the URL was shared. Guided StopNCII registration (the image stays on your device, only the hash leaves) blocks re-uploads across the StopNCII partner network.
Frequently Asked Questions
How long does it take to remove content from Koofr?
Koofr has no published response timeline for abuse reports. As reports go to general support, processing depends on staff availability and familiarity with takedown procedures. IntimaShield escalates to hosting infrastructure and EU regulatory channels if Koofr is unresponsive within 72 hours.
Does Koofr comply with DMCA?
Koofr is a Slovenian company not directly subject to US DMCA. Their Terms of Service prohibit illegal content, and they are subject to EU Copyright Directive and Digital Services Act requirements. IntimaShield files under both US and EU frameworks to maximize legal pressure.
What if Koofr ignores my takedown request?
IntimaShield escalates to Koofr's hosting infrastructure provider and, for EU-based victims, EU regulatory authorities under the Digital Services Act. As an EU company, Koofr has compliance obligations that create additional enforcement leverage beyond voluntary cooperation.
Can Koofr identify who shared my files?
Koofr maintains user account data for registered users. Their cooperation with law enforcement and data preservation policies are governed by Slovenian law. A legal request through Slovenian authorities or an EU-framework request can compel disclosure of uploader identity.